Privacy Policy
At Santa Monica Florist, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.
Information We Collect
When you use our website, we may collect information including:
- Name
- Email address
- Phone number
- Billing and delivery address
- Payment details
- Order notes and card messages
- IP address and browser information
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Coordinate deliveries
- Provide customer support
- Improve our website and shopping experience
- Send order updates and service-related communications
- Prevent fraud and unauthorized activity
Payment Security
All payments are processed securely through trusted third-party payment providers. Santa Monica Florist does not store full credit card information on our servers.
Cookies & Website Tracking
Our website may use cookies and similar technologies to:
- Improve website functionality
- Personalize your browsing experience
- Analyze website traffic and performance
You may disable cookies through your browser settings at any time.
Sharing Information
Santa Monica Florist does not sell or rent your personal information. Information may only be shared with trusted third-party providers necessary for:
- Payment processing
- Delivery coordination
- Website hosting and analytics
Marketing Communications
If you subscribe to our newsletter or promotional emails, you may opt out at any time using the unsubscribe link included in our communications.
Data Protection
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Your Rights
You may request access, correction, or deletion of your personal information by contacting us directly.
